Returns
3 waiting · 7-day window, unused (Saudi E-Commerce Law)
RT-[0031]
Order AS-[100150] · Reem [Name] · requested 13 Nov 08:12
- Type
- Return for refund
- Reason
- Damaged on arrival
- Customer note
- “The cap was cracked and oil leaked in the box.”
- Refund to
- mada ••••7781
CHECKS
Inside 7-day window (delivered 10 Nov)
Photos attached (2)
Oil item: damaged exception applies
Items
Premium oil 100 ml · [Scent 04]×1 of 3 · SAR 000[Photo 1][Photo 2]
Decision
After the item is received, request the refund (A-13).