Staff and roles

People get roles; roles are sets of permissions. RPCs check permissions, not role names.

PersonRolesStatus

NNoura [Name]noura@airoscent.netAdminActive

FFaisal [Name]faisal@airoscent.netOperationsActive

KKhalid [Name]khalid@airoscent.netSalesActive

MMona [Name]mona@airoscent.netSupport, SalesActive

OOmar [Name]omar@airoscent.netField technicianActive

[[Name]new@airoscent.netContentInvited

Role: Sales

ORDERS

orders.vieworders.update_statusorders.cancel

SHIPPING

shipments.manage

RETURNS AND REFUNDS

returns.managerefunds.request

QUOTES

quotes.preparequotes.approvequotes.send

COMPANIES

companies.viewcompanies.approvecompanies.credit

CUSTOMERS

customers.viewcustomers.notes

REPORTS

reports.view

Admin only, never assignable: approve refunds, set profiles live, switch integrations, deletions, settings, roles, audit log.